ITILin ChatGPT and AI OverviewsUK market · Q3 2026 snapshot167 keywords · 77.6k/mo

ITILAI visibility in ChatGPT and AI Overviews

itil.org.uk›
Brand report
The searches ITIL competes for i167brand-competitive keywords77.6ksearches/mo
ChatGPT
Names a brand i73.9k/mo
ChatGPT answers every search. The only question is whether a brand gets named, and across the brand-competitive set it usually is.
AI Overviews
AIO appears i75.1k/mo
Names a brand i73.8k/mo
1

Overall performance

ChatGPT
63%of answers mention you i
Sentiment iComing soon
AI Overviews
57%of answers mention you i
Sentiment iComing soon
2

Competitive map i

35 of the keywords carry ITIL's brand names; others do not compete on them, so we set them aside in this map.
Ment. i
3

Performance by category i

Sort by
4

Performance by keyword i

Sentiment
Mention
Sentiment Coming soon
Sort by
Keyword i▼Volume / moMentionedMentioned
cmdbview ↗2.4k✓×
itil foundationbrandedview ↗1k××
what is itilbrandedview ↗1k✓✓
itil trainingbrandedview ↗880✓✓
itil 4 foundationbrandedview ↗720××
itil certification foundationbrandedview ↗720✓✓
itil foundation v4brandedview ↗320✓×
release managementview ↗170✓✓
change model kotterview ↗
continual service improvementview ↗
information technology infrastructure libraryview ↗
it asset managementview ↗
itil 4 certificationview ↗
itil foundation courseview ↗
itil foundation examview ↗
itil problem managementview ↗
itsm change managementview ↗
kotter 8-step change modelview ↗
kotter's 8 step modelview ↗
service level agreementsview ↗
cmdb view ↗2.4k / mo
ChatGPT
✓
AI Overviews
×
itil foundation view ↗1k / mo
ChatGPT
×
AI Overviews
×
what is itil view ↗1k / mo
ChatGPT
✓
AI Overviews
✓
itil training view ↗880 / mo
ChatGPT
✓
AI Overviews
✓
itil 4 foundation view ↗720 / mo
ChatGPT
×
AI Overviews
×
itil certification foundation view ↗720 / mo
ChatGPT
✓
AI Overviews
✓
itil foundation v4 view ↗320 / mo
ChatGPT
✓
AI Overviews
×
release management view ↗170 / mo
ChatGPT
✓
AI Overviews
✓
change model kotter view ↗
ChatGPT
AI Overviews
continual service improvement view ↗
ChatGPT
AI Overviews
information technology infrastructure library view ↗
ChatGPT
AI Overviews
it asset management view ↗
ChatGPT
AI Overviews
itil 4 certification view ↗
ChatGPT
AI Overviews
itil foundation course view ↗
ChatGPT
AI Overviews
itil foundation exam view ↗
ChatGPT
AI Overviews
itil problem management view ↗
ChatGPT
AI Overviews
itsm change management view ↗
ChatGPT
AI Overviews
kotter 8-step change model view ↗
ChatGPT
AI Overviews
kotter's 8 step model view ↗
ChatGPT
AI Overviews
service level agreements view ↗
ChatGPT
AI Overviews

This report has 167 keywords

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Every keyword above was asked as one real question through ChatGPT and AI Overviews, with our improved AI asking. We read who gets named, then weight it by real Google demand. How it works

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SEOmonitor AI Visibility IndexUK market · Q3 2026 snapshot · Get notified of the next